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 where business owners and OBMs can connect with each other to create mutually beneficial relationships. 

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Suzanne Offner

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Behind The Guru

IA

United States

  • Central

  • 8+ years

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behindtheguru.com

Why I Love Working As A Virtual Service Provider

Having been a certified OBM working inside successful online businesses, I discovered that what I really hate is watching business owners flounder and struggle because they don't know how to hire properly, and they get overwhelmed by the sheer volume of decisions they have to make to succeed. I love helping you figure out what kind of Online Business Manager or team member you need for your business, and then helping you hire that right person in a sane way. I also love to help you get your business systems cleaned up and ready so your new OBM can succeed from the start. But more than anything else, I love to help you be the business leader and understand what it means to successfully have a team at your side. To help you out in this time of growth and change, I've created a program called the Online Business Manager Jumpstart Hiring Program, where I walk you through the process of hiring YOUR perfect team member. I help you figure out what you need, set up the systems and structures that are required to succeed at this new level of business, and help you transform your mindset into that of a business leader.

My Areas of Specialty

I am amazing at walking you through the process of hiring an Online Business Manager. First, we figure out what kind of OBM you need (there are many kinds) or if you need some other kind of support. Then I prep you and your business to make the hiring process a success, including helping you shift from the "doer" mindset to the "leader" mindset. I save you months of time and tens of thousands of dollars by helping you hire your OBM the right way!

My Favorite Client To Work With

You're a busy (and probably stressed-out!) entrepreneur. You're making sales, but the process of managing the marketing, sales, bookkeeping, service / product delivery, business planning and basic admin has become overwhelming. You may already have some team members (or not) but it's clear you need to hire someone to help you get this beautiful circus under control. You're not entirely sure what you're looking for in a team member or manager, and you'd really like a partner to help you manage this transition. You don't have a hiring system, and you’re too overwhelmed to spend the time and energy it takes to hire the perfect person for you.
Don't worry... I got your back!

EXPERT EXPERIENCE:

  • Affiliate/JV Management
  • Launch Management
  • Online Business Manager (OBM)
  • Project Manager
  • Virtual Assistant (VA)

SERVICES OFFERED:

  • Administrative Support
  • Autoresponder Setup
  • Basic Website Maintenance/HTML
  • Blog Maintenance
  • Calendar Management
  • Content Marketing
  • Customer Service
  • Email Management
  • Launch Management
  • Newsletter Management
  • Online Business Management
  • Product Development (Repurposing Content)
  • Project Management
  • Speaker Support
  • Social Media Management
  • Team Management
  • Virtual Events
  • Writing/Editing
  • Webinar/Teleclass Setup & Management

TECH EXPERIENCE:

  • 1 Shopping Cart
  • Aweber
  • Basecamp
  • Camtasia
  • Central Desktop
  • Constant Contact
  • Click Funnels
  • Go To Meeting
  • Instant Teleseminar
  • LeadPages
  • OptimizePress 2.0
  • Ontraport
  • Teamwork PM
  • Wordpress

List any applicable training or certification you have.

Certified Online Business Manager
Certified Master Coach

Other Skills or Technologies you would like to share:

Suzanne has 17 years of experience in small business, IT, sales, training, coaching, speaking and building your micro-business into a thriving operation. As the Operations Manager for 6-Figure Businesses for 8+ years she has extensive experience managing a team, hiring, running launches, managing large marketing systems and systematizing businesses for future growth. She also has a Masters degree in Marriage & Family Therapy, is a Certified Master Coach, and has studied personal development, personal evolution, and spirituality in a variety of settings. This gives her the ability to be compassionate and supportive of business owners, and help them make the mindset leap from Lone Ranger to Business Leader. She has a special gift for helping people develop profitable, functional businesses based on their gifts and passions, especially while respecting the needs of their personal life and spiritual path.

Please share your current availability

I am currently taking clients that want help hiring their Online Business Manager or team member.

Testimonials

You can see my testimonials here: behindtheguru.com
And here: behindtheguru.com/about

And here's one immediately!
“I really appreciate you. I can see the systems and structures coming into place, I can see how they are already helping us. You’ve worked with my team to get them on board with the new processes, and you’ve been very caring and supportive to them. It’s obvious how much easier it will be in the future when we need to bring in new people – it won’t be nearly the struggle it’s been in the past. You’re helping us grow into our new level of success as a company, and serve more people in a more relaxed and organized way. Thank you!” - Johnny Fernandez, Life Launch Training